Product Warranty 

Welcome to NENJI’s self-service page for processing warranty requests and making inquiries. This page allows you to reach out to us if you experience any issues with your product or if you need assistance with any other concerns. Please note, this page is for purchases made through this website or the NENJI Direct store on platforms like Amazon, Walmart+ and eBay, etc. For purchases made through NENJI’s authorized resellers, please contact them directly.

We apologize in advance for any inconvenience your NENJI purchase may have caused.

Product Warranty Period

All products purchased from NENJI come with a hassle-free warranty. You can find the exact warranty period for your product in the chart below.

Non-US Product

This site is intended for warranty services in the United States and its territories. Warranty service may be limited to the country where the product was first sold. Please check with NENJI to determine if service is available locally for products purchased in another country.

You may be charged a repair cost and the repair time can be longer than usual. Detailed cost & estimated repair time can be confirmed at a NENJI Authorized Service Provider.

How can I begin the warranty repair process?

All NENJI warranties are automatically recorded in our system, so there is no need to register your product. Please fill out the form below and we will validate and process your product's warranty.

Warranty Submission